Privacy Policy
Effective Date: July 24, 2026
At Innex Builders ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our advertisements on Meta (Facebook/Instagram), or utilize our services. This policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and Meta's advertising platform requirements.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or our Lead Generation forms on Meta platforms:
- Identity Data: Full Name.
- Contact Data: Email address, Phone number (mobile), and Address (City/State).
- Project Data: Information you provide regarding your construction, architectural, interior design, renovation, or related building requirements.
- Technical Data: IP address, browser type, time zone setting, operating system, and platform.
- Usage Data: Information about how you use our website, tracked via cookies and the Meta Pixel.
2. How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct Interactions: When you fill out a contact form on our website, submit a Meta Lead Generation form via Facebook or Instagram, or communicate with us by phone, email, or WhatsApp.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing actions using cookies, server logs, and the Meta Pixel (see Section 6).
3. How We Use Your Information
We will only use your personal data for the purposes for which we collected it, as permitted by the DPDP Act. Specifically, we use your data to:
- Respond to your inquiries and provide quotations for construction, architectural, interior design, renovation, or related building services.
- Contact you via phone, email, or WhatsApp regarding your project inquiry (only when you have provided explicit consent or submitted a lead form).
- Deliver relevant Meta (Facebook/Instagram) advertisements to you and measure the effectiveness of our advertising campaigns.
- Improve our website functionality, services, and customer experience.
Meta Ads Specifics: Data collected via Meta Lead Ads is used solely to contact you regarding the services you inquired about. We do not sell your personal data to third-party data brokers.
4. Data Sharing and Third Parties
We do not sell, trade, or rent your personal identification information to others. We may share your data with carefully selected third parties in the following circumstances:
- Service Providers: Platforms that help us operate our business, such as Meta (for advertising analytics and lead delivery), Google (for website analytics), and secure hosting providers.
- Legal Requirements: If required by Indian law, government authorities, or court order to protect our rights or comply with legal obligations.
5. Data Security and Retention
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, misused, or accessed in an unauthorized manner. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your project inquiry is resolved or you opt out of communications, your data will be securely removed from our active marketing databases within a reasonable timeframe.
6. Cookies and Meta Pixel
Our website uses cookies and the Meta Pixel. The Meta Pixel enables us to track visitor activity on our website to optimize our Facebook and Instagram advertising campaigns and build relevant audiences. This means third parties, including Meta, may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and targeted advertising.
You can opt out of the collection and use of information for ad targeting by adjusting your Meta Ad Preferences or using browser-based ad blockers.
7. Your Rights Under the DPDP Act
Under the Digital Personal Data Protection Act, 2023, as an Indian resident, you have the following rights regarding your personal data:
- Right to Access: Request a summary of the personal data we hold about you.
- Right to Correction or Erasure: Request correction of inaccurate information or deletion of your personal data.
- Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent, including marketing communications.
- Right to Grievance Redressal: Register a grievance regarding the processing of your personal data.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Innex Builders
1st Floor, Chakkappan Square Building,
Paruthell Junction, Edapally Toll,
Kochi, Kerala – 682024, India
Phone: +91 73567 76672
Email: innexbuilders@gmail.com